Three ways in

Start free. Scale it however your team needs.

From a free assessment to a fully facilitated workshop — pick the format that matches how ready your team is.

Lead-in

Free Assessment

Free

Take the two-minute assessment — no purchase required.

A personalized breakdown of your team's biggest gap
The WITCcE format that fits your team size
A direct line to talk it through, if you want to

Take the assessment

For HR & CIOs

Self-Paced License

Per-seat pricing

A licensed learning program for your team — built from the same two-phase content, delivered on your own schedule.

Full course, structured as SEE IT → CHANGE IT
Seat-based licensing for teams of any size
Manager toolkit for rolling out the WITCcE Compact
Progress tracking against the WITCcE 10

Request pricing

Live

Facilitated Delivery

Custom quote

Choose the format that fits your team — same content, two ways to run it.

Live virtual: two facilitated sessions — SEE IT, then CHANGE IT
On-site: a single half-day intensive covering both phases in person
Built for intact teams, not open enrollment

Talk to us about scheduling

How the workshop is structured

Two phases. One shift in how your team asks questions.

Phase 1

SEE IT

Introduces Big-C and little-c customers, the Line-of-Sight exercise, and the difference between activity and impact. Ends with a real-world assignment: go find your customer.

Phase 2

CHANGE IT

Puts the framework to work on real SLAs, metrics, and incidents. Introduces the WITCcE 10 behaviors and the WITCcE Compact — what individuals, teams, management, and executives each owe the effort.